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Earthentree: Recall


Important Information on Earthentree Toy Recall

Email testimony:
I just read about the recall of Earthentree toys and browsed your website for more details. I am very impressed with the detailed information you provided on your website. I research on product safety and toy recalls and to my recollection; this is the first time that I have seen such a detailed and open communication. Congratulations.

Hari Bapuji

Assistant Professor

Asper School of Business, University of Manitoba

Winnipeg MB Canada R3T 5V4.

Earthentree LLC strives to ensure that our eco-friendly, lead free, non toxic toys are safe in every way. We continue to work on extensively testing new toys and all the toys currently on sale at www.earthentree.com are in compliance with safety standards.
Our loyal customers and artisan community depend on it . Each toy is handmade with sustainable wood and colored with natural vegetable dyes. Earthentree donates a percentage of its revenue to support the artisan community.
(Please read about Earthentree and how our toys are made at www.earthentree.com/about.asp)
We have worked diligently with the Consumer Product Safety Commission (CPSC) in immediately recalling all the toys listed below with our retailers and our customers.

Imported by Earthentree LLC
Manufactured in India


Total number of actual items sold after returns: 291
No Injuries have been reported so far.
Sold between November 2007 to May 2008

Pom Pom Train sold only 7 units.

Reason for recall: Pull cord with bead longer than recommended 12 inches.

This toy continues to be sold on our website as it does not pose any small part or choking hazards. The length of the pull cord/string has been reduced to less than 12 inches now in compliance with safety standards.

Bear Rattle: sold 45 units.

BearRattle

In a new batch of bear rattles that were not yet sold, the rings on the rattle broke on impact tests. Extensive tests on all other bear rattles do not break on impact. However, since we cannot test every sold bear rattle and ensure safety, we strongly recommend that you return them for refund or replacement.


Cat Rattle : Sold 2 units

Cat Rattle

Breaks into small parts on impact


Six Ring Rattle: Sold 15 units

Six Ring Rattle

Breaks into small parts during impact test.


Choo Choo Train: Sold 7 units.

Choo Choo Train

Breaks into small parts during impact test.


Rattle man: Sold 28 units.

Rattle man

Does not meet size requirements recommended for rattles.


Kiddo Stacking Toy: Sold 16 units.

Kiddo

The top ring on the stacker is a small part and a choking hazard for children under age 3.


Duby Duck Pull Toy: Sold 8 units.

Ducky Duck Pull Toy

Breaks into small parts during impact test. Pull cord with bead attached is longer than recommended 12 inches.


Duby and Duba Pull Toy: Sold 17 units.

Duby and Duba Pull Toy

Breaks into small parts during impact test. Pull cord with bead attached at the end is longer than recommended12 inches


Katerpillar Pull Toy: Sold 23 units.

Katerpillar

Breaks into small parts during impact tests. Pull Cord with bead attached is longer than recommended 12 inches.


Tuttu Turtle Pull Toy: Sold 65 units.

Tuttu Turtle Pull Toy

Break into small parts during impact test. Pull cord with bead attached is longer than recommended 12 inches.


Turtle Family Pull Toy: Sold 27 units.

Turtle Family

Breaks into small parts during impact test. P ull cord with bead attached is longer than recommended 12 inches.


Large Maracas: Sold 36 units.

Large Maracas


Although a musical instrument, it was determined that it can be used as a rattle and does not meet size regulations for rattles

Small Maracas: Sold 27 Units.

Small Maracas


Although a musical instrument, it was determined during tests that it can be used as a rattle and does not meet size regulations for rattles.

We strongly encourage you to call us or schedule a call so that we would answer any questions you have about the recalled toys and provide detail information.
Please contact us at 1800 963 1593 Mon to Fri, 9AM to 5 PM Pacific Time
We will make sure all calls will be returned within 24 hours.

You can also email us at info@earthentree.com
Earthentree